Services

Computer Repair & Tech Services

In-home computer repair, virus removal, WiFi setup, printer help, data backup, and new computer setup — done at your table, by one person. Remote help anywhere in the country; in-person visits by arrangement.

Every service listed here can be performed in your home. No drop-offs. No waiting. I sit at your table, fix the problem, and make sure you understand what happened. In-person visits are by arrangement; anything that does not need hands inside the machine, I can do over a screen share from anywhere in the country.


Slow Computer Repair

The #1 reason people call me.

Your computer used to be fast. Now it takes five minutes to start up, programs freeze, and everything feels like it’s running through mud. I diagnose the actual cause — whether it’s malware, a failing hard drive, insufficient memory, or just years of accumulated junk — and fix it on the spot.

Most slow computer issues are resolved in a single visit. You’ll notice the difference immediately.


Virus & Malware Removal

Pop-ups, strange behavior, ransomware — I clean it all.

If your computer is acting strange, showing pop-ups you didn’t ask for, or telling you to call a number to “fix” something — you probably have malware. I remove every infection, clean your system thoroughly, and install proper protection to prevent it from happening again.

I also educate you on the most common ways infections happen so you can avoid them in the future.


WiFi & Home Network Setup

Dead spots, slow speeds, devices that won’t connect.

Older houses have thick walls, spread-out layouts, and sometimes a long way between the router and the room you actually sit in. I optimize your existing router, add range extenders or mesh systems where needed, and make sure every device in your home gets a solid, reliable connection.

I also secure your network properly — most home WiFi networks I see have default passwords and no guest network separation.


Printer Setup & Troubleshooting

The machine everyone loves to hate.

Won’t print. Won’t scan. Won’t connect to WiFi. Shows an error code that means nothing to you. I set up new printers, fix wireless printing issues, configure scanning to email, and make your printer work with every device in the house — Mac, PC, phone, and tablet.


Data Backup & Recovery

Your photos, documents, and memories are irreplaceable.

If your hard drive fails tomorrow, what do you lose? I set up automatic backup systems — both local (external drive) and cloud (your choice of provider) — so your important files are always protected.

If you’ve already lost data, I attempt recovery. The sooner you call, the better the chances.


New Computer Setup & Data Transfer

Make your new machine feel like home.

Just bought a new laptop or desktop? I transfer your files, bookmarks, and settings from your old computer. I set up your email accounts, install your essential programs, configure your printer, and connect everything to your WiFi.

You sit down to a computer that’s ready to work — not a blank slate with a 45-minute Windows update queue.


Email & Account Security

Locked out? Getting spam? Passwords everywhere?

I help you regain access to locked email accounts, clean up spam filters, set up two-factor authentication, and organize your passwords with a proper password manager. I teach you how to use it so you’re never locked out again.


Smart Home Installation

Alexa, Google Home, Ring, smart lights — connected and working.

I install and configure smart home devices so they actually work together. Smart speakers, security cameras, video doorbells, smart locks, thermostats, and lighting — all connected, all controlled from your phone, all working even when the internet goes out (where possible).


Phone & Tablet Support

The little things that shouldn’t be hard but are.

Syncing photos between your phone and computer. Setting up email on a new phone. Connecting Bluetooth to your car. Transferring data from an old phone. These are the things that eat an entire afternoon when you try to figure them out alone. I handle them in minutes.


Senior-Friendly Tech Help

Patient, clear, no rushing.

Technology shouldn’t be intimidating. I specialize in working with seniors who want to video call grandkids, manage photos, use email confidently, and stay safe online. I go at your pace, explain everything in plain language, and leave written instructions you can refer to later.


Need Something More Advanced?

For business network infrastructure, self-hosted servers, cybersecurity assessments, custom automation, and enterprise-grade systems, visit systems.mycomputertherapy.com — my advanced infrastructure practice.


Schedule a House Call

808-647-2304 · aloha@mycomputertherapy.com

Or use my scheduling form to describe your problem and I’ll get back to you the same day.